Contact Centre
A modern Contact Centre is the heart of customer engagement, connecting businesses with their customers across voice, chat,…
Learn MoreWe help you design and implement BCP frameworks that minimize downtime and protect critical functions during crises.
AI Post-Call Analysis transforms your business calls into measurable intelligence. Instead of manually reviewing recordings, your organization gains instant insights into customer sentiment, agent performance, compliance, and conversation outcomes — automatically.
With Asiatel’s advanced AI-powered solutions, every call becomes a source of data-driven decision-making. From sales optimization to customer support excellence, AI Post-Call Analysis ensures no critical detail is missed.
Everything Your Teams Need,
In One Platform
Identifies vulnerabilities and business-critical processes
Plans for data, infrastructure, and personnel continuity
Formal plans with simulation exercises
Meets ISO 22301 and other regulatory standards
Keeps services running during outages or disasters
Clear roles and protocols for emergency situations
Demonstrates preparedness and reliability
Helps meet compliance and governance requirements
Asiatel is a leading enterprise communication and digital solutions provider...
We proudly work with clients from:
IT & Technology
BFSI & Fintech
Healthcare
Education & Training
Manufacturing
Retail & E-commerce
Enterprises
Global Organizations
A modern Contact Centre is the heart of customer engagement, connecting businesses with their customers across voice, chat,…
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AI Voice Agents are transforming the way businesses handle customer interactions. Powered by advanced speech recognition and natural…
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Introduction Modern businesses demand unified communication platforms that combine collaboration and enterprise-grade voice calling. While Microsoft Teams excels…
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Keep your infrastructure secure, compliant, and optimized. Asiatel’s Datacentre Management ensures your servers and systems are monitored, maintained, and aligned with business goals.
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Fast, reliable IT support—when and where you need it. Asiatel’s IT Helpdesk Support provides multi-level technical assistance to keep your systems running smoothly and your teams productive.
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